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Attention Moms to be ... and More customers,
Please note due to the current recall issued by Transport Canada the following action MUST be taken. Please contact Britax Child Safety at 1-888-427-4829 and they will be more than happy to assist you in replacing the Hugs System for your car seat. Please check that your car seat was manufactured between June 1st and August 31st 2012 before contacting Britax. Car seats manufactured on September 1st 2012 are NOT affected by the recall.
Please note that no injuries or incidents were reported in Canada. As well, Britax car seats are tested without the hugs technology so your child remains safe in their car seat.
Retail stores are under instruction to not accept any recalled car seat back from a consumer for return or exchange.
We will not be issuing any free Canadian Car seat Installation gift certificates for any car seats removed due to this recall.
If you have any further questions, please speak with a Moms to be and More sales associate.
Thank you.
Moms to be...and More
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Please note due to the current recall issued by Transport Canada the following action MUST be taken. Please contact Britax Child Safety at 1-888-427-4829 and they will be more than happy to assist you in replacing the Hugs System for your car seat. Please check that your car seat was manufactured between June 1st and August 31st 2012 before contacting Britax. Car seats manufactured on September 1st 2012 are NOT affected by the recall.
Please note that no injuries or incidents were reported in Canada. As well, Britax car seats are tested without the hugs technology so your child remains safe in their car seat.
Retail stores are under instruction to not accept any recalled car seat back from a consumer for return or exchange.
We will not be issuing any free Canadian Car seat Installation gift certificates for any car seats removed due to this recall.
If you have any further questions, please speak with a Moms to be and More sales associate.
Thank you.
Moms to be...and More
Manufactured Dates:
Between June1, 2012 & August 31, 2012
HUGS ( Harness Ultra Guard System) Chest pads are affixed to the seat shell to ensure proper positioning and provide resistance to the forward movement of your child in a crash, reducing the risk of head injury.
The affected Boulevard 65 -G3, Pavillion 65 - G3, and Advocate 65 - G3 Convertible car seats were manufactured with this enhanced harness system that incorporated a softer more pliable, non-toxic HUGS pad intended to provide increased performance and comfort. Britax has receieved reports that some children bite or chew on the pads and have bitten off small pieces of the pads which could present a choking hazard, especially in infants.
Look for the white label on the child's left-hand side of the seat near the head/ear area.
This label displays the seat's serial number, manufacture date, and batch number.
If you have not yet received your remedy kit and have concerns that your child may bite the HUGS pads, they can be removed and the car seat can be safely used until replacement pads are received. As always please ensure that proper harness tensioning is achieved.
Contact Britax Child Safety Inc. to receive a free replacement HUGS kit at:
1-888-427-4829
or visit www.britaxconvertiblerecall.com
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